Here’s a perfect example of how NOT to manage PR crisis on your Facebook page.
Don’t lose your temper.
Don’t quarrel with your fans.
Don’t use insultive words on your page.
Unfortunately, the Facebook page admin of a U.S based restaurant named Amy’s Baking Co committed all of the above cringe-worthy social media marketing sins and more. Check out their Facebook page via this link
Did this couple take the matter too far?
Would you buy from such a restaurant after readong their Facebook updates? Your thoughts.